At NCITY DISTRIBUTION LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you visit our website, purchase our sports and outdoor products, or interact with us through various channels. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
  • Account Information: Username, password, and other information used to access your account.
  • Browsing Information: IP address, browser type, operating system, pages viewed, links clicked, and other details of your interaction with our website.
  • Transaction Information: Details about purchases, order history, and product preferences.
  • Other Information: Any additional information you voluntarily provide, such as responses to surveys or messages through customer support.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Process Orders: We use your personal and payment information to fulfill orders, confirm your purchase, and ship products.
  • Customer Support: To provide assistance, answer inquiries, and resolve issues related to orders or products.
  • Improve Our Services: Analyze user behavior to enhance our website, product offerings, and customer experience.
  • Marketing & Communication: Send promotional emails, newsletters, or special offers, if you have opted in to receive them. You can unsubscribe at any time.
  • Legal Obligations: To comply with legal obligations, enforce our Terms of Service, or protect our rights and interests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in running our business, such as payment processors, shipping companies, or marketing service providers.
  • Legal Authorities: When required by law, we may disclose information to government agencies or legal representatives to comply with regulations, court orders, or other legal processes.
  • Business Transfers: If we merge with, or are acquired by another company, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us:

  • Remember your preferences and improve navigation.
  • Understand usage patterns to improve our website and services.
  • Deliver targeted advertising based on your interests.

You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

5. Your Choices and Rights

You have the right to:

  • Access and Update your personal information by logging into your account.
  • Opt-Out of marketing communications by using the unsubscribe link in our emails.
  • Request Deletion of your data by contacting us directly, subject to any legal obligations we have to retain certain information.

6. Security of Your Information

We implement reasonable security measures to protect your personal information. While we strive to secure your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not directed toward children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to remove it.

8. International Data Transfers

If you are located outside of [Country], please note that your personal data may be transferred to and processed in countries where privacy laws may not be as protective. By using our website, you consent to the transfer of your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly.